E-Commerce Archives - The HOTH SEO Link Building Service Thu, 23 Mar 2023 13:58:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://www.thehoth.com/wp-content/uploads/2018/03/cropped-1crop-hoth-32x32.png E-Commerce Archives - The HOTH 32 32 Amazon SEO: The Ultimate Guide To Amazon Optimization https://www.thehoth.com/blog/amazon-seo/ https://www.thehoth.com/blog/amazon-seo/#comments Wed, 12 Oct 2022 11:00:59 +0000 https://www.thehoth.com/?p=17814 You and your team have developed a great product. It solves problems. It’s unique and intuitive. It makes life better for people. But when people search for products, your solution remains buried in the results beneath inferior imposters.  It’s demoralizing. It feels completely unfair. But in today’s article – I’m going to show you exactly […]

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You and your team have developed a great product.

It solves problems. It’s unique and intuitive. It makes life better for people.

But when people search for products, your solution remains buried in the results beneath inferior imposters. 

It’s demoralizing. It feels completely unfair. But in today’s article – I’m going to show you exactly how to fix it!

What to Expect From Our Guide to Boosting your Amazon Ranking 

Amazon has become a cornerstone for eCommerce, boasting over 9.7 million sellers worldwide that range from household names to family up-starts. We’ve even seen a huge amount of eCommerce success stories from people who went from humble beginnings to becoming million-dollar entrepreneurs thanks to Amazon.

And while it is still very much possible to have your own Amazon success story, there’s no doubt that the level of competition in the marketplace is sky-high.

In this crowded market, it will take some serious dedication to cut through the noise and get your product in front of your target customer. This means that not only do you need a great product, you also need a comprehensive understanding of Amazon’s SEO.

Since the marketplace’s conception in 2000, its search algorithm has flourished to become one of the most advanced, fully-fledged search engines on the web. 

Amazon’s search engine is incredibly popular with shoppers, and for many, it is their first port of call when searching for what they need. So, it’s crucial that your product is optimized for Amazon’s search algorithm and ready to be matched with hot, wallet-out, ready-to-buy customers.

In this guide, we’ll be covering:

  • The Basics: What is Amazon SEO?
  • What is Amazon’s A10 algorithm?
  • How to master the algorithm: 6 tips
  • 8 Strategies for a successful product listing
  • 4 FREE keyword research strategies to rank your Amazon product
  • Summary: Ranking factors to own Amazon search results

The Basics: What is Amazon SEO?

For a newcomer to eCommerce, “Amazon SEO’ might be a completely alien concept. Hell, “SEO” itself might just sound like total tech jargon to you. But, if you want to sell on Amazon an understanding of SEO is going to be important. And we promise – once we break it down for you, it’s really easy to understand!

So, what is SEO?

SEO stands for search engine optimization, and it refers to the process of getting your website or product to rank higher on a search engine.

What is Amazon SEO?

Amazon SEO refers to the optimization of your product listing to get your product to appear at the top of customer searches.

When it comes to selling your products on Amazon, you want your products to be as visible as possible, to as many people as possible – and Amazon SEO is what makes this possible.

The SEO process involves improving the format, wording, and media included in your Amazon web page or product listing in order for it to fit the preferences of Amazon’s search algorithm.

Amazon’s A10 algorithm can be used strategically to allow your products to appear at the top of relevant searches – allowing you to make more sales.

Therefore, the first step to understanding Amazon SEO is to understand Amazon’s A10 algorithm.

What is Amazon’s A10 algorithm?

As we know, if a browser sees your product at the top of their search results, they will be more likely to buy it. Most buyers simply don’t have the time or attention span to trawl through page after page of search results. Furthermore, they are more likely to assume the products at the top of their search are more popular amongst other buyers.

For your products to soar to their prime place at the top of search results, you will need to make sure you are up-to-date on the algorithms.

Amazon A10 is the backbone of the Amazon marketplace’s search engine technology. In fact, Amazon A10 is a subsidiary company of Amazon that works from Palo Alto in California. Their algorithm was developed to match customer search queries to the most relevant products.

The A10 algorithm focuses on “revenue-per-click”. This means that Amazon is prioritizing making sales and revenue, and thinks that the best way to do this is to match customers with the right product for their search. This makes sense – a sale is more likely to be made if a customer is quickly and clearly presented with exactly the product they are looking for.

If you have been selling on Amazon for a while, you might be more familiar with the Amazon A9 algorithm of the past. A10 works in a similar way, but with some core differences.

How A10 differs from Amazon’s A9 algorithm

Amazon’s A10 algorithm offers some notable differences from the A9 algorithm of the past. Let’s take a look:

  • Where the A9 algorithm prioritized products that would produce a higher profit, the current A10 algorithm prioritizes the most relevant products for the search query. For the Amazon seller, this means paying attention to the most relevant keywords for your products and incorporating the right keywords in your product listings.
  • A10 gives less priority to Amazon PPC (pay-per-click), so you will need to be more calculating and strategic if you intend to do a PPC campaign via Amazon advertising. A sponsored product will still appear at the top of searches, but you shouldn’t rely too heavily on them.
  • A10 prioritizes Amazon sellers that have authority and can be trusted. The more positive reviews a seller has, the higher they are likely to appear in the algorithm. So it is highly important for sellers to encourage their customers to leave a review.
  • The algorithm also takes into account how big your shop is. The more items you have in your shop, the higher Amazon will place you in search rankings.
  • Continuing from the previous point, the more product categories your inventory fits into, the more Amazon will prioritize you too.
  • Another insightful characteristic of the A10 algorithm is the emphasis on customers learning about your products from elsewhere on the internet. This is because you are bringing new customers to the Amazon marketplace. So Amazon sellers should maintain a presence across other platforms on the web, and use their Amazon link to direct people to their products or shop.
  • You will need a strong sales history. The higher your sales velocity, the higher Amazon will place you on the search results page. This means you need to stay active on top of your inventory, get rid of slow-moving stock, and not settle for anything less than quick-moving sales.
  • Clicks, clicks, clicks! The more people that are clicking on your listings, the higher Amazon will rank you. You can increase your click-through rate by paying extra attention to your product images, product names, and sales copy!

6 Tips for Mastering Amazon’s Algorithm

1. Use eye-catching images

If you don’t already know that Amazon has a whole list of product image requirements, now would be a great time to get to know. These guidelines include everything from technical specifications like pixel dimensions to background colors and lighting.

Generally, your product images should include a clear, in-focus, professional-looking image of your item in front of a white background. No other objects should be included in the photo, and the product should fill 85% of the photo frame. 

The photo is usually the first part of your listing that catches the browser’s eye in search results, so it’s important that it makes your product stand out from the rest. An attractive photo will also ensure as many users are clicking on your listing as possible, boosting your click-through rate and enhancing your position in the A10 algorithm.

2. Write enticing sales copy

You want your sales copy to tell Amazon customers exactly what your product is, and include every detail of why it’s useful and will fulfill their needs. If you are selling a product you truly believe in, it probably won’t be too hard to write a glowing description of why it’s so good. However, there are a couple of things to be aware of here…

The first is to write clearly and concisely. Don’t go overboard with the salesmanship, instead focus on the facts of what your product is, product features, and how it works. The A10 algorithm should be working in your favor to draw the exact right people to your listing, so you know potential buyers are already looking for an item like yours. 

Secondly, your sales copy is where you need to include your keywords. Your keyword research (stay tuned, we tell you how to do this later in the article!) should’ve provided you with a list of important keywords and long-tail keywords. 

You should try and scatter a mixture of these throughout your product page while avoiding keyword stuffing. You want your sales copy to read naturally to the reader while still helping your position in the Amazon search engine.

3. Use keywords wisely

So we’ve explained that you should be using keywords in your sales copy, but you might still have a few questions about how best to do it.

When writing your product sales copy, ensure you have your list of keywords on hand. Simply place these keywords where they might naturally appear in a description of your product. 

For instance, if you’re selling iPhone charging cables, your keywords may already relate to the product specification – e.g. USB-C, 2M, Fast, iPhone 13, MFi certified. In which case, you can easily write these words into your copy naturally.

4. More off-site traffic

The A9 algorithm led to a lot of Amazon sellers using discounts and deals to rise to the top of search results, however, this is less of a priority for the A10 algorithm. Instead, focus on bringing traffic from other websites outside of Amazon to your product. 

Creating a portfolio of varied off-site traffic directing to your products will not only help you rank higher on Amazon, but it’ll also help you rank higher on a Google search. A great way of doing this is getting bloggers to review and recommend your product. ]

Browse the internet to find bloggers and micro-influencers in your niche and reach out to ask if they’d like to review your product. Make sure that they include your Amazon link in their review, and you’re sure to receive some valuable off-site traffic that will push you to the top of the rankings. 

5. Strategic pricing

Strategic pricing means that you are pricing your products competitively, but not with such unrealistic deals that it begins to look too good to be true. 

A smart way of doing this is to have a look at your competitors. If they are pricing a similar item to yours at $20, price yours at $19.99. You don’t have to lose out on profit in order to make sales, you just have to be visibly cheaper than your competitors in order to get clicks. 

6. Hustle for reviews

With the A10, positive reviews have never been so important to your position in the algorithm. The algorithm works by weighing up each seller’s metrics, how much they fulfill the needs of Amazon customers, and how highly their customers rate them after their purchase.

Be relentless in your chase to get customers to leave a review after their purchase, as the more reviews (especially 4-5 star ones) you receive, the more likely you are to be hitting the first page of search results. 

8 Strategies For a Successful Product Listing

Now that we are all clued up on how Amazon’s A10 algorithm works, and know the tips to rank higher in searches – it’s time we took a more in-depth look at how to create a successful product listing from the ground up.

You can even treat this list of 8 strategies as a step-by-step guide for making the most of Amazon search engine optimization in your listing and creating a best seller.

Strategy 1: Consider FBA

FBA stands for “Fulfillment By Amazon”, and it means that your items will be stocked in an Amazon warehouse, and Amazon will deliver your items for you.

FBA products appear at the top of customer searches, as Amazon is responsible for the delivery. FBA may also mean that your item is available for prime priority shipping, which will make it more attractive to potential customers.

If you want a quick and effective way to jump to a higher position in search results, using FBA is it.

Strategy 2: Use search terms in your Amazon SEO strategy (AKA back-end keywords)

So you’ve got your product ready to go, you’ve got your Amazon seller account set up, you’ve uploaded your product to your shop, and you’re ready to start making sales. But, before you start naming your product, writing your sales copy, or even writing the information for your store – you should get to grips with your search terms. 

Search terms are the queries that customers might use to find your products. In fact, Amazon Seller Central offers a list of guidelines for how to use search terms effectively in your listings. These guidelines emphasize that no search term should exceed 250 bytes, which is a limit that applies to a newly-registered or pre-existing ASIN.

Those who have a bit more SEO experience could think of these terms as “back-end keywords”. If you are an SEO professional who has cut your teeth in Google optimization, you will probably laugh when you see that Amazon allows backend keyword tagging for products.

Welcome back to SEO 1999-style, friends!

You can add these terms for your products by going to your “Inventory”, clicking “Manage Inventory”, then click “Edit” on the product you’d like to add search terms to, then click “Keywords”. Now you can write your search terms in the “Search Terms” box.

Now, when creating your Amazon search terms you will want to tick as many boxes on this checklist as possible:

  • Keep search term length under 250 bytes.
  • Use various synonyms for your product.
  • Use several spelling variations.
  • Use abbreviations.

These tips account for all of the different ways that a potential customer may search for your product. For instance, if you are selling USBs, you will also want to include the search terms “thumb drive”, “flash drive”, “jump drive”, and “memory stick”.

In addition to covering everything on the checklist above, you should also be cautious of the following checklist of what NOT to include:

  • Don’t include punctuation.
  • Don’t forget spaces between words.
  • Don’t repeat words in the same search query.
  • Don’t use stop words like :”a”,”an”, “the”, “by”, “and”, “with”.
  • Don’t include your brand name or any brand name in your search terms.
  • Don’t include any ASIN in search terms.
  • Don’t use profanity or offensive words.
  • Don’t use temporary words such as “sale”, “new”, or “fresh”.
  • Don’t use words that have subjective connotations, such as “best”, “great”, or “cheapest”.

As an example, if you were selling an eco-friendly bamboo and plastic chopping board, good search terms would look like this:

chopping board butcher block cutting board wood bamboo eco-friendly food grade plastic polypropylene non-slip antimicrobial BPA free natural stain resistant

Strategy 3: Optimize your Amazon product listings

What is listing optimization and why is it important?

At the heart of it, Amazon SEO is not all that different than SEO on Google, Bing, or any other search engine.

  • You have a select number of fields in your product listing that you need to add your keyword phrases.
  • There are character count limits you cannot go over.
  • Your title and descriptions need to inspire the searcher to take action on your listing.

But the strategies change a bit when you are doing SEO on Amazon because it is a product finder, not a webpage finder.

How to optimize your product listing

As we’ve established in this article, to master the A10 algorithm your product will need to have the perfect combination of quality and relevance. Furthermore, the algorithm pushes products that have a high click-through rate. So, your product listing will need to be put together in such a way that it’s:

  • Clickable
  • Looks high quality
  • Meets the browser’s search criteria
  • Converts browsers into buyers

This involves optimizing your photos, product titles, and product descriptions, and using the right keywords. Strategies 4, 5, and 6 all cover how to optimize your title, description, and images. While you can find out how to use a keyword research tool later in the article. 

Lastly, when it comes to optimizing your product listing, you should make sure that you have filled out every possible field on your product page. Many of these fields have been shown to influence your position in searches. 

Strategy 4: Get your product title right

Similar to search engine optimization, the product title is an incredibly relevant ranking signal for Amazon SEO. The length of your title tag will vary based on your product category, but here is a rundown of the prioritized order of items you will want to include in your title.

  • Brand Name
  • Feature
  • Material
  • Key Ingredient
  • Product Type
  • Model Number
  • Size
  • Package Count
  • Color
  • Flavor

Hat tip to the Amazon Product Page Style Guides for reference.

Here’s an example of a pretty effective product title.

Image of Amazon product title

As previously mentioned, Amazon is a product-finding search engine. Because of that, your brand name is much more important to your success on Amazon than it is in traditional search engines.

For every product you optimize for success on Amazon, make sure your brand name is correctly spelled. In general, this is just good practice. But doing this will also help Amazon associate the products you want to sell with other products produced by the same company and increase your exposure in brand filtered results.

Strategy 5: Optimizing your product description

Amazon offers two types of product descriptions: Enhanced Brand Content and regular product descriptions. Traditional search engines will index both of these content types, but for your Amazon SEO efforts, it’s best to focus on the regular description.

In short: let your copywriter tackle the enhanced brand while you optimize the regular description. Keyword optimization should be done on both, with priority for visibility in Amazon being placed on the regular description.

Image of Amazon Product description

Use Bullet Points

For those of you who have done traditional SEO for years, think of your bullet points as having the same potential benefit as your H-tags. Word on the web is that Amazon indexes the content in your bullet points, so optimizing them can help improve relevance and drive up clicks from the results.

Image of Amazon product description in bullet points

As a best practice, try to use 1 keyword phrase per bullet point. Don’t be spammy, it’ll turn off your potential customers.

Strategy 6: Why product images matter

For many customers, a product’s images are the first thing they’ll see when browsing the results of their search query. Therefore, you will want your product images to be as clickable and enticing as possible. 

As we mentioned previously, Amazon also has a set of guidelines for product images, and we’d advise sticking to these if you want Amazon to rank you on the first page of a relevant search. 

Now, you should also pay attention to any specific image requirements for the relevant product category. For example, some items may require an image of nutritional labels or safety warnings. Amazon likes to change these requirements from time to time, so make sure you continue to check on Seller Central.

Another factor to bear in mind is prioritizing your images. You may have uploaded 5 images that perfectly illustrate every aspect of your product – and that’s fantastic! However, you will need to ensure you have selected the right one to be the front page image that advertises your product. This image should show the entire product clearly in front of a white background.

Outside of your prioritized image, your other photos don’t need to have a boring white background. It’s a great idea to show your product in its realistic setting, especially if you’re selling something like clothes, accessories, or homeware. 

Along these lines, you are also allowed to include some images that serve as graphics that illustrate key information about your product. Is your product easy to put together? Illustrate that with an explanatory graphic! Maybe your product is small and portable, unlike other similar products in your niche? Show that with a comparison graphic!

Lastly, you are allowed to edit your photos to make them more eye-catching and vibrant. However, Amazon’s rules say that your images should always be truthful to how the product looks in real life. Therefore, do not edit your photos so that the colors look completely different and risk being dishonest to a customer. 

Strategy 7: Use brand names tactically

You may be able to help your ranking position on Amazon by using brand names tactically. If you are selling branded products on Amazon and your main keywords include that brand name, make sure you use it in your product title and product description. 

Therefore, those customers that are searching for a product specifically from that brand will be more likely to find your product.

Strategy 8: Optimize your seller name

Many Amazon business wizards theorize that you may be able to boost your organic rank and ultimately your Amazon sales by including main product keywords in your seller name. However, please note that this will only work if you are selling one specific genre of product that falls under the same main keywords. 

4 FREE Keyword Research Tools to Rank your Amazon Product(s)

For any SEO campaign, keyword research and selection is a critical first step. There are a ton of premium tools out there on the marketplace that charge a hefty fee to help you find the right keywords, however, we’re here to show you how to do it for free!

There are as many as 5 alternative strategies to doing Amazon keyword research without using paid SaaS solutions. Below are three of our favorites.

Amazon Search Autocomplete

Leveraging the autocomplete function of Amazon’s search box is easy and obvious but is often overlooked or misused.

In digital marketing, we all tend to complicate strategy because easy solutions feel “too good to be true.” But in the case of autocomplete, that’s hardly the case. The Amazon search box is the best place to begin your keyword research.

Amazon Autocomplete, by function, helps consumers find what they want. But it also helps marketers discover dynamic keywords.

Install Keywords Everywhere on your browser to increase the impact of your autocomplete research efforts.

Keywords Everywhere displays CPC stats and competitive data on keywords. It peppers your research with potent stats. You’ll be able to view CPC and search volume stats on suggested Amazon search terms.

Soovle – The Amazon Keyword Tool You’ve Missed

Whenever I bring up Soovle, people think I’m pushing a new cooking method. While many old-school keyword researchers know Soovle, it’s still a drastically overlooked tool.

Image of Soovle webpage

Soovle offers a search engine autocomplete experience from over 15 search engines. It displays autocomplete search suggestions from platforms such as Amazon, Google, Bing, Overstock, Walmart, and Yahoo!.

You can combine Soovle with Keywords Everywhere to enhance the fruits of your labors with keyword volumes, too.

Hover To Uncover With Amazon Quick View

It may sound like I’m referencing an episode title from the hit Fox show, Bones, but I’m really talking about the benefits of installing Amazon Quick View in your browser.

Image of Amazon. Quickview

Amazon Quick View works as a Chrome extension. AMZScout performs Amazon product research. You can nab their tool here.

AQV gives immediate access to imperative search data. To activate AQV display, you need only hover over the product. A small window will open up that displays a slew of related keywords.

The HOTH’s Keyword Extraction Tool

Shameless Plug: Try using our keyword tool to find even more keywords. This free tool is powered by SEMrush and helps you to easily locate the high-volume words and phrases you need.

The HOTH Free Google Keyword Planner Tool
To use our tool, simply enter a keyword related to your product in the search bar and hit the button that says “view keyword research”. You’ll then be given a whole host of related keywords, each one paired with data on search volume, competition, results for each keyword, the cost-per-click (CPC), and whether it’s trending up or down. 

It’s pretty genius – but we would say that, right?!

Paid Amazon SEO tools

Of course, if you don’t think those free keyword research tools offer what you need, you may want to explore paid options.

In which case, we’d recommend:

Keywordtool.io

Keywordtool.io is available for around $89-199 per month. For that price, it will provide you with data on keyword search volumes, cost-per-click, competition, and search volume trends. 

image of keyword too.io webpage

You can also filter out negative keywords so that you don’t see results that aren’t relevant to your product.

Sellics

Sellics will cost you between $198 to $599 dollars. Yep! That makes it one of the most expensive keyword research tools on the market. For that price, you will not only get all of the keyword research insights you need but also information to optimize your ad spend and manage reviews.

Image of Sellics webpage

Jungle Scout

Jungle Scout is a service available for $49 to $129 per month. For that price, you will receive an Amazon SEO toolkit that includes a keyword research tool, a keyword performance tracker, an SEO product listing builder, a tool for requesting Amazon reviews, a promotion manager, and many more handy tools to boost your search rankings and bottom line.

Image of Junglescout webpage

Avoid These Common Mistakes

3 of the most common Amazon SEO mistakes are:

Writing inaccurate information

Amazon’s A10 algorithm values the trustworthiness of each seller and will blacklist those who appear as scammers. For this reason, make sure you are writing honestly in your product title and product description.

Overstocking and understocking

The algorithm takes into account your sales velocity, which means you will need to keep a close eye on your inventory. 

Not doing competitor research

Amazon is a highly competitive arena for sellers, as the best value products will appear higher in search rankings. Always watch what your competitors are doing, and make your business decisions accordingly.

The Amazon Sellers’ Checklist

Lastly, before you run away and turn all of your products into bestsellers, you might want to be sure you’ve done everything on our Amazon seller’s SEO checklist…

 

  • You have a seller name that incorporates relevant keywords where possible.
  • You have used FBA where possible.
  • You have completed every applicable field in your product listing.
  • You’ve written a product title that includes brand name, the main feature, material, key ingredient, product type, model number, size, package count, color, or flavor.
  • You’ve written a product description that includes the relevant key terms and long-tail keywords.
  • You have used bullet points in your product description.
  • You’ve used search terms for each product in accordance with Amazon’s guidelines.
  • You’ve uploaded product images in accordance with Amazon’s guidelines.
  • You have prioritized the best image to appear in search results.
  • You’ve made your sales copy honest yet enticing.
  • You’ve established sources for off-site traffic.
  • You have priced your products strategically against your competitors without detracting from their value.
  • You’ve chased up all past customers for reviews, and have an active process in place to encourage reviews after each purchase.

We know, we know… It’s a lot! But if you manage to tick all of those boxes in the checklist above then you will be giving yourself and your product the highest chances possible of achieving success on Amazon. 

If you’re new to the life of an Amazon seller then certain aspects of the checklist will take time – such as getting positive reviews. But with all of the other factors in place and a product you believe in, once you make that precious first sale it should all fall into place.

Summary: Ranking factors to own Amazon search results

Don’t worry if you feel like that was a lot to take in. The thing about “ultimate guides” is that they really do cover everything! And that’s what the summary at the end of an article is for, right? If you’re interested in learning more about how we can help you achieve success on Amazon, why not give us a call? We’re here to help.

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13 Types of Emails Your Business Can’t Do Without https://www.thehoth.com/blog/types-of-emails/ https://www.thehoth.com/blog/types-of-emails/#respond Thu, 15 Sep 2022 18:22:10 +0000 https://www.thehoth.com/?p=29638 “Oh no, not another email from X.” You certainly don’t want your subscribers to react this way to your emails. That’s why you need to introduce some variety to your email campaigns and deliver value even if your audience isn’t ready to purchase from you yet. If you don’t wow them, you lose them. 80% […]

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“Oh no, not another email from X.”

You certainly don’t want your subscribers to react this way to your emails.

That’s why you need to introduce some variety to your email campaigns and deliver value even if your audience isn’t ready to purchase from you yet.

If you don’t wow them, you lose them. 80% of customers set high standards for companies — and expect them to deliver not just high-quality products or services but also extraordinary experiences.

Let’s discuss how you can educate, surprise, inform, and amuse your audience using various types of emails.

Why Do Businesses Need to Use Different Types of Emails?

You probably know that you need to use different content types to address various customer needs and keep them moving down the sales funnel.

The same is true for email campaigns. When you send diverse and valuable emails, it benefits both you and your audience.

How can your business benefit from using different types of emails?

Here’s how it works:

  1. Your recipients see various facets of your brand and get a chance to learn about your culture, mission, production, team, and so on.
  2. Showcase your expertise through sharing valuable content such as videos, infographics, webinars, and long-form articles in your emails.
  3. Boost customer loyalty by offering true value, not just promotional content.
  4. Keep your subscribers in the loop by sending them important notifications and updates.
  5. Nourish and educate new subscribers at a natural pace and give them time to develop a true interest in your offer.
  6. Distinguish yourself from the competition by engaging in a meaningful conversation with your target audience.
  7. Your subscribers are more likely to provide you with honest feedback when they see that you put real effort into your brand communications.
  8. Continually re-engage your passive subscribers and put them in a buying mood using a variety of helpful emails.
  9. Share customer endorsements and use social proof to finally close the sale.

It’s a win-win situation. When you create emotional bonds with your audience and show them that you’re not just here to profit off them and leave, they respond by paying more attention to your business.

10+ Types of Emails and How to Make Sense of Them

Now let’s dive into the most useful types of marketing emails — we’ll even share tips on how to incorporate them into your email strategy. For each type, we’ll show you relevant email marketing examples and discuss what makes them steal-worthy.

These types of emails aren’t niche-specific — an international SaaS company and a local clothing store can equally benefit from using them, as long as they tell their brand’s unique story.

#1. Welcome emails

Whenever you meet a new person, you usually greet them and get to know them before diving into a serious conversation. The same rule applies to your subscribers. Using welcome emails is the best way to make your new subscribers, customers, or community members feel at home.

The magic formula is simple:

  1. Introduce your brand.
  2. Explain what kind of information you’ll share with your subscribers.
  3. Emphasize the value of your offer and how it’ll help your audience shop/work/live better.
  4. Finish your email with a call to action.

This example from Adobe shows how it’s done.

Welcome email example

(Image Source)

In this welcome email, Adobe encourages its new subscribers to participate in and contribute to the Lightroom community. The email copy is very user-centric, and the CTA at the bottom is helpful rather than pushy.

There are no generic images, just real photos made by real Lightroom users. The whole email is easy to scan — the recipient won’t miss a single bit of information even if they read it on the go.

#2. Promotional emails

The way you promote your products or services also matters. A promotional email shouldn’t be too promotional — try to sprinkle in a bit of playfulness, debunk common myths, or include some expert tips to provide more value.

Fleur & Bee, for example, prefers to educate its customers before sending them to a product page.

Promotional email example

(Image Source)

This visual ingredient breakdown is extremely effective for two reasons. Firstly, it clearly shows what’s inside this particular product and why it’s better than any mass-market alternatives. Secondly, it captures user attention and inevitably makes them interested in this better-for-you cosmetic line.

There are multiple CTAs here, but they aren’t conflicting with each other, thanks to the visual contrast and white space. All in all, this is an effective yet minimalistic promotional email you can learn a lot from.

#3. Lead nurturing emails

When selling a complex product or service, you can’t expect your potential customers to just grab it and leave. You want to gradually educate them and help them purchase from you with confidence. If they understand how your product or service works, they’re more likely to use and enjoy it.

Lead nurturing emails help you achieve exactly that. You share useful content such as tutorials, reports, guides, infographics, and articles with your leads to help them ripen.

That’s the strategy supplement brand Ritual prefers.

Nurturing email example

(Image Source)

This email introduces the Ritual multivitamin formula and describes its advantages from a scientific viewpoint. Two intuitive illustrations show exactly how all those complex particles work together.

The recipient of this email may not be ready to purchase pricey supplements just yet. But they’ll certainly digest this useful info, and it’ll help them eventually reach the conclusion that there’s no better alternative on the market.

#4. Transactional emails

This “least exciting” type of email can suddenly become quite engaging if you take the right approach. You don’t have to make your transactional emails look like long, boring receipts — keep them easy to glance over. It’ll help your customers double-check it and make sure there’s nothing wrong with their order.

That’s what underwear brand MeUndies does.

Transactional email example

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Transactional emails from this brand are packed full of useful links. In this example, the purchase hasn’t arrived yet, but the receiver already knows where they can get help with their order or how to get the next pair for free.

But perhaps the most effective form of transactional emails are abandoned cart emails. They help you re-engage potential customers who left items in their cart without purchasing them.

#5. Special offer emails

Black Friday, shop clearance, birthday discounts, college student deals, first purchase discounts — there’s no shortage of special offer ideas. But how do you convince your audience that it’s a once-in-a-lifetime opportunity?

Special offer emails will help you get the message across. Let’s list their typical elements:

  • Attention-grabbing headline
  • Countdown timer
  • List of benefits
  • CTA

You can also follow this example and emphasize the value of your offer by using so-called strikethrough prices (the original retail price that’s temporarily reduced).

Special offer email example

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The side-by-side comparison erases any lingering doubts. The recipient of this email can clearly see how Freshly’s offer stacks up against typical meal kits. Strategically placed CTA buttons, mouth-watering visuals, an eye-grabbing headline, and convincing copy — that’s what makes this special offer email work.

#6. Seasonal emails

Celebrate the autumn pumpkin craze, share Christmas gift ideas, or do a virtual Easter hunt to entertain and engage your subscribers. Sending festive seasonal emails is a great way to tap into your customers’ emotions without looking overly sentimental.

Your business doesn’t have to react to every imaginable awareness day or local event — you can simply choose occasions relevant to your niche and add them to your content plan.Seasonal email example

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Here’s a seasonal email example from Lush featuring their spooky and witchy bath bombs. Witty email copy immediately puts the reader into the right mood, and the atmospheric background photo helps deliver the message.

You can send seasonal emails even if you don’t have any limited-edition products to feature in them. Think about introducing a seasonal promo code, running an end-of-season sale, or curating a themed collection of items, say, for Mother’s Day.

#7. Announcement emails

Keep your audience in the know by sending them milestone emails, important updates, and news and describing how those changes will affect their customer experience. This way, you’ll make your announcement emails about them, even though they are technically about your brand.

Let’s look at this announcement email from Allset:

Announcement email example

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Allset takes a very customer-centric approach when describing its new features. This update email is informative, exciting, and fun to read — we immediately see what’s new and how to use it.

#8. Newsletter emails

Start sending regular curated emails where you share industry news, valuable insights, inspiration sources, expert advice, in-depth blog posts, videos, and so on. Not only will they hook your subscribers, but they’ll also help you strengthen your own authority in the field.

Email newsletters are way more shareable than any other commercial emails, so it’s also a surefire way to spark positive word-of-mouth.

Sketch follows this practice and shares tons of insights with its subscribers every month. Here’s just a snippet of it:

Newsletter email example

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If you want to share more useful content with your subscribers but don’t have enough capacity to produce new stuff every week, consider trying HOTH Blogger. We’ll deliver high-quality articles for your blog to boost your SEO and content marketing game. This way, you’ll never run out of fresh content.

#9. Feedback emails

Customer feedback is the driving force behind customer service improvement — you can’t make changes if you don’t know what’s missing. But customer feedback can also benefit your business directly, through positive testimonials.

To increase your response rate, make sure to mention in your survey email:

  1. Why you are collecting feedback.
  2. How long it’ll take to complete your survey.
  3. What’s in it for your audience.

These simple details will prevent your emails from being ignored or marked as spam.

Feedback email example

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Once again, customer empathy is a must here because your task is to convince your recipients to spend time answering your questions. Nokia checks all the boxes in this example by saying how long the survey takes and what it’s for.

#10. Thank-you emails

This type of email shouldn’t be brushed off — thank-you emails contribute to the overall shopping experience you provide. In this example from Classic Specs, we see an elegant thank-you email that contains everything a customer might need, from estimated delivery times to a customer service email address.

Thank you email example

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You can also enrich your thank-you emails with an FAQ section or a couple of post-purchase tips.

Thank you email from Classic Specs

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It’s the little things that make a big difference. By answering frequently asked questions, you’ll ease the burden on your customer service team and show your target audience that you want them to be satisfied with their purchases.

#11. Recommendation emails

Personalized recommendation emails can help you establish customer trust and increase their loyalty to your brand. It’s your way of showing that you are ready to go the extra mile to make them happy.

Brooks certainly knows a thing or two about creating genuine recommendation emails.

Recommendation email example

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You can also share additional tools or tips in your recommendation emails to help your customers find what’s right for them. Most email automation platforms have audience segmentation tools that can help you target the right contacts.

#12. Last-chance emails

No one likes having FOMO (Fear Of Missing Out), and your customers are no exception. Use last-chance emails to show them fantastic deals they can’t miss and encourage them to act before someone else outpaces them.

Here comes a spicy last-chance email example from Saxx:

Last chance email example

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This email is witty and memorable, and it does create that sense of urgency all marketers are after. At the same time, it doesn’t look like clickbait, thanks to the tasteful product photos and clean design.

#13. Re-engagement emails

This type of email helps you remind your passive subscribers about your business and bring them “back to life.” The goal is to incentivize them to give your offer another try, and here’s how you can do that.

Re-engagement email example

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Clear is a secure ID platform allowing travelers to go through airport security and venue entrances faster and safer — and that’s exactly what this re-engagement email illustrates.

In short, your recipient needs to see what they’re missing out on. Try to sum up all the recent positive changes your product or service has gone through, and top it with a powerful call to action. You can also send abandonment cart emails to re-engage buyers who didn’t proceed with their purchases.

Supercharge Your Email Marketing With More Variety

Going beyond promotional emails alone can help you engage with your prospects and build relationships that turn them into loyal customers in the long run.

If you need help building your list in the first place, we can provide you with engaging, SEO-optimized copy for your website so you can attract laser-targeted leads at scale.

HOTH Web Copy is our content-writing service created with busy marketers and business owners in mind. We can capture the essence of your brand and put it into professionally written copy search engines will love.

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Email Deliverability: The Ultimate Guide to Reach Your Customers in 2022 https://www.thehoth.com/blog/email-deliverability/ https://www.thehoth.com/blog/email-deliverability/#comments Thu, 09 Jun 2022 13:23:47 +0000 https://www.thehoth.com/?p=28948 Email marketing is one of the best channels for reaching your audience and gaining conversions. On average, email has an ROI of $36 for every dollar spent — better than any other form of marketing. But, that doesn’t mean email marketing is easy. Marketers have tons of email metrics they can use to measure a […]

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Email marketing is one of the best channels for reaching your audience and gaining conversions. On average, email has an ROI of $36 for every dollar spent — better than any other form of marketing.

But, that doesn’t mean email marketing is easy. Marketers have tons of email metrics they can use to measure a campaign’s performance. Among the most important of these metrics is email deliverability.

This metric measures if your emails are reaching your subscribers’ inboxes or if they’re just ending up in spam folders.

To help you gain a better understanding of email deliverability, we break down exactly what it is, why it’s important, and how to improve your deliverability in this article.

What is Email Deliverability?

Email deliverability is the ability of your promotional emails to reach the recipient’s inbox. It’s a complex metric showing you the quality of your email lists and email campaigns.

You can measure your email deliverability by looking at your inbox placement rate. It’s the number of emails delivered to the inbox out of the total emails sent.

The terms email deliverability and email delivery rate are not interchangeable — an email may be delivered but marked as spam and thus discarded. Inbox placement rate gives a more accurate picture.

Image alt tag: Understanding email deliverability

Less than 20% of marketers can brag about having a 90% or higher inbox placement rate. The rates of 89–69% are far more common. But the average spam rate is only 0.01%, so it’s not the picky users that don’t want to receive any commercial emails.

It’s marketers not ensuring their email deliverability before hitting “send.”

The three elements of email deliverability

There are several external and internal factors that influence your deliverability rate. It all boils down to what you are sending, how you are sending it, and who you are sending it to.

What influences email deliverability

These are the three key elements of email deliverability:

  • Relevant and optimized email content: Bulky or clickbaity emails have a lower chance of landing in the inbox and being opened.
  • Safety and sender reputation: Email services flag or filter out emails from unauthenticated or compromised domains.
  • Engaged audience: Your recipients have to express consent and be interested in getting emails from you. Otherwise, they’ll ignore or report your messages.

Now, let’s dig a bit deeper.

Why Should You Care About Email Deliverability?

It’s frustrating to pour your efforts into an email campaign just to find out that it was ghosted by your target audience. But there’s more to it than mere sentimentality. Improved email deliverability can benefit your business on many levels.

#1. Strengthen your customer relationships

Ensure smooth, interruption-free communication with your customers to boost their interest and loyalty to your business.

Did you know that 37% of consumers prefer hearing from their favorite brands over email? Also, more than half of shoppers say that they look for seamless and personalized interactions with businesses.

Combine these two, and you’ll get a solid chance to generate repeat customers and devoted brand fans who would enjoy regularly receiving your email campaigns.

#2. Beat your competitors

Email is considered one of the most competitive and valuable channels — nine out of ten marketers use it to distribute content.

So, businesses can’t afford to treat it casually. By working on your email deliverability, you prevent your competitors from outpacing you.

Mastering email deliverability doesn’t require big investments or highly technical skills — it’s more about paying attention to details. And by doing that, you can succeed where others may fall short.

#3. Get higher ROI

When your email deliverability is lagging behind, it’s slowly turning your email marketing into a money-sucking machine. You’re forced to spend time and money on developing and setting up campaigns, email tools, and content creation, but you don’t get your investments back.

Improving email deliverability means improving ROI and gradually freeing up the resources needed for growth. You get a clearer picture of how your core audience reacts to your emails and what you can do to monetize their interest.

Common Factors That Hurt Your Email Deliverability

Here’s a list of the factors that are extremely likely to harm your inbox placement rate:

  • Single opt-ins: If visitors can just sign up to your list through the form without having to confirm their subscription, spammers and fake-email users will take advantage of it and ruin the quality of your email list.
  • No dedicated sending domain: Sending emails from a general domain everyone in your company uses isn’t recommended since you can’t control your sender reputation.
  • High bounce rates: A high number of rejected or flagged emails tells email service providers that you have a low-quality email list that may have been bought or stolen.
  • No custom authentication: Email users and service providers prefer to deal with senders who care about safety and are ready to go the extra mile to prove their legitimacy.
  • Unclear unsubscribe options: If you don’t leave your subscribers an option to stop receiving your campaigns in one click, they’ll feel cornered and most likely mark your emails as spam.
  • Image-heavy emails: Spam filters don’t like suspiciously heavy emails because they are more likely to carry malicious attachments.
  • Spikes in email traffic volume: An unnaturally high sending volume from a previously inactive domain is an absolute red flag — email services expect commercial senders to grow their numbers gradually.
  • Lack of personalization: Customers grow weary of generic marketing emails that have nothing to do with their real needs and simply stop opening or engaging with them.
  • Repeat complaints: If you keep sending emails your recipients mark unsolicited, email service providers will do everything to lower the number of inboxes your campaigns reach.
  • Poor engagement: The fact that your current emails are being ignored by your audience can negatively influence the deliverability of your future campaigns.
  • URL shorteners: Shrinked, hard-to-read URLs are often used by scammers — that’s why they can make an otherwise legit email end up in the spam folder.
  • No-reply email address: If your customers see that they can’t reply to your emails, they’ll quickly lose interest in one-way communication with your business.

Chances are, you ticked at least one of the boxes. But there’s no need to worry — we’ll address these and other issues and discuss how to fix poor email deliverability.

How to Boost Your Email Deliverability

We’ve briefly touched on five key areas that impact email deliverability rates:

  1. Sender reputation: What email service providers “think” of your sending domain.
  2. Authentication: How you prove that your emails are authentic and not forged or spoofed.
  3. Content: What you put in your emails and subject lines.
  4. Logistics: How you deliver your messages.
  5. Audience: How your recipients interact with your emails.

Boost email deliverability

Just a heads up, all of these areas are interconnected — so by improving, say, your opt-in strategy, you’ll also positively influence your sending reputation.

Let’s unpack each of them and see how you can improve these areas, step by step.

#1. Sender reputation

Your ability to reach the inbox depends on the reputation of your domain and the IP addresses associated with it. Email services score them based on your sending volume, whether they’ve been blacklisted, and so on. High unsubscribe rates, spam reports, bounce rates, and engagement rates also play a big role.

Here are some tips to improve your sender reputation:

  1. Regularly monitor your IP reputation using tools like SenderScore.
  2. Adopt an email list hygiene routine and remove invalid addresses and subscribers who haven’t reacted to your emails for months.
  3. Develop sending consistency over time and gradually increase your sending volume instead of taking an “all or nothing” approach.
  4. Reduce spam complaints by making sure you send only solicited and personalized emails.
  5. Avoid spam traps by validating new email addresses before starting sending them campaigns, especially if there’s a sudden surge in email subscriber conversions.
  6. Prevent blacklisting by making sure everyone in your company vigorously sticks to these tips.

#2. Authentication

Authentication is your way of showing email service providers and your recipients that you are a trustworthy sender and that your emails aren’t forged or spoofed.

no text, just icons and arrows

There are three ways to make it happen.

SPF

Verify your sending domain via SPF (Sender Policy Framework). This framework allows you to authenticate domains that you or your business own and control.

For that, you need to create an SPF record — a list of servers that can send emails from your domain and instructions on how to handle requests from your domain.

To find or create an SPF record, you need to follow the instructions from your email software provider. If you can’t find them, contact their support. Then, you’ll have to add that record to your domain TXT records. If you don’t know where your DNS records are located, reach out to the person that manages your website or email address for help.

By adding an SPF record, you vouch for your emails’ authenticity. That’s how you tell email services who’s allowed to send messages on your company’s behalf.

DKIM

Use DKIM (DomainKeys Identified Mail) to digitally sign your emails in a way that can be verified by your recipients or, more precisely, their email services.

DKIM consists of two elements: the DKIM record, which is stored in your domain records, and the DKIM header, which is attached to the emails you send from that domain. You, as a sender, get a private key to sign your outgoing messages, and your recipient gets a public key to verify your signatures.

This signature verification process works like a seal — it helps both parties ensure that your emails have actually been sent by you or your company and have not been changed in transit.

Encryption

Commercial emails may contain sensitive customer data such as their contact information, address, or order details. To prevent email data breaches, check whether the email software of your choice supports email encryption.

More often than not, services like Zoho Mail or Sendinblue support TLS (Transport Layer Security) encryption that prevents unauthorized access to an email when it’s in transit, but only if the recipient server supports TLS.

If the other server doesn’t support TLS, your email will be delivered using a standard SMTP protocol.

#3. Content

When your email content doesn’t match your subscribers’ expectations and needs, you get a drop in engagement and, subsequently, lower email deliverability. Spam filters can also penalize you for sharing unsolicited or suspicious content — even if you had no intentions to spam.

Here are some potential cures:

  1. Create personalized and relevant content. Use advanced audience segmentation and dynamic content in your email campaigns to press all the right buttons.
  2. Perfect your email layout. Create a clear visual hierarchy, break your layout into easily scannable chunks, and sprinkle it with a moderate amount of CTA buttons.
  3. Prioritize mobile-friendly design. Make sure your emails are easy to read, even during a hectic commute.
  4. Go easy on large file attachments. Email service providers want to prevent their users’ inboxes from being overloaded, so they may filter out especially bulky emails.
  5. Keep a reasonable text-to-image ratio. Fully image-based emails can also be considered spammy, even if they contain some text. It’s better to maintain a 60/40 ratio or something along those lines.
  6. Avoid spammy subject lines and all caps. A clickbait-like message is an immediate red flag for any email service filtering system.
  7. Run A/B testing. Test different images, layouts, and buttons to find the right formula and increase your open rate.

Need some help creating better content for your emails and website? HOTH Blogger can help.

#4. Logistics

The way you deliver your messages matters. Make sure to follow these tried-and-true practices if you want to give your email deliverability a boost.

Choose dedicated domains and IP addresses when you can

Use dedicated domains instead of free or personal email addresses. A custom domain immediately creates a professional impression, but it’s not just that. If your company sends all sorts of messages from the same domain, its reputation will eventually suffer.

When you use a dedicated domain for your marketing communications, only your practices determine your sending reputation. And you gain more control over your inbox placement rate. The same is true for IP addresses, although to a lesser extent.

Comparing dedicated and Shared IP

A dedicated IP is easier to whitelist. Also, using it means having sole responsibility for DNS records. But you don’t need to invest in a dedicated IP if you are a very small business — mistakes will also cost you more, and there won’t be enough sending volume to even them out.

Include a plain text version

Provide your email subscribers with a great user experience in both your HTML and plain text emails — it’ll incentivize them to always open messages from you. Including a plain text version may also help your email avoid the spam folder since spam messages often don’t have a plain text version.

HTML Email vs. Plain Text Email

Plain text is more accessible to screen readers. It looks more natural, almost hand-written, which makes your email communications feel less commercial. Also, this format allows you to display all your links and paragraphs correctly if your recipient’s app can’t show the HTML version of your email.

Be wary of URL shorteners

Shortened links can harm your email deliverability, and here’s why. Scammers often use them to direct users to phishing websites and spread malware. Since all shortened links look somewhat similar, it’s harder for the user to figure out where such link leads.

Naturally, email users and providers grow suspicious of shortened URLs. It’s always better to let your subscribers know what to expect if they click your link. If you absolutely must use a shortened link, consider providing some context, or using your email marketing platform’s link shortening or tracking options.

Stay away from no-reply email addresses

For starters, your subscribers can simply auto-filter no-reply emails as spam in their inbox. This alone can dramatically affect your email deliverability rate. Also, emails from no-reply addresses are more likely to be caught by spam filters.

No text

Besides, a no-reply email address indicates a lack of interest from your side, which is not something customers feel drawn to. What if a recipient tries to reply to your email? They’ll immediately see that your business isn’t approachable even though you do try to communicate with them. It will only confuse or annoy them.

Always use a real email address your subscribers can send a message to. It’ll empower them to engage with your emails in a more meaningful way. As a result, your email deliverability rate will go up.

Set up an email feedback loop

A feedback loop is when your email service provider notifies you whenever your recipient reports your email as spam. This process lets you clean and update your mailing list regularly and keep your sending reputation intact.

Some email services may send you the details of each spam complaint, while others provide more aggregate data that doesn’t say who specifically filed complaints.

You can find a third-party service that will do most of the work for you by checking the recipient’s email address and making sure it’s not on the so-called suppression list. If it is, the system will refuse to send them emails.

#5. Audience

This part is pretty straightforward. Treat your subscribers nicely, and you’ll get a natural email deliverability improvement over time because they won’t be able to get enough of your content.

Here are some details worth paying attention to:

  1. Use double opt-ins to attract an interested, active audience and validate their addresses on the spot. Building your mailing list will take longer, but it’ll be a higher quality audience.
  2. Segment your email campaigns to avoid overwhelming your subscribers with information they may not need.
  3. Make the unsubscribe link visually accessible. It’ll help your recipients pause or stop your campaigns without having to block or report you.
  4. Regularly “prune” your emails to get rid of inactive subscribers and avoid getting flagged for spam.

Improve Your Email Marketing Game

As you can see, creating a great email campaign is only half the battle. Taking care of email deliverability is just as important because that’s how you make sure your words reach your customers’ ears, or, in this case, eyes.

If you want to guarantee that your content is seen and heard well beyond your existing circle, consider trying HOTH Web Copy. That’s your one-stop shop for quality content that search engines love — we will create engaging copy for your website and landing pages to help you drive conversions and rank higher on Google.

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How to Increase Open Rates With Email Targeting https://www.thehoth.com/blog/email-targeting/ https://www.thehoth.com/blog/email-targeting/#comments Tue, 03 May 2022 14:08:37 +0000 https://www.thehoth.com/?p=29017 Personalization is vital in marketing, with customers expecting brands to treat them as individuals. In a recent survey, 45% of consumers said they were likely to take their business elsewhere if a brand failed to offer a personalized experience. The same need for personalization applies to email marketing. Marketers have to cater to their specific […]

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Personalization is vital in marketing, with customers expecting brands to treat them as individuals. In a recent survey, 45% of consumers said they were likely to take their business elsewhere if a brand failed to offer a personalized experience.

The same need for personalization applies to email marketing. Marketers have to cater to their specific audiences rather than sending generic, mass emails to everyone on their email list.

Targeted emails enable brands to provide relevant content to their audience, build a relationship with them, and improve brand credibility. This consequently can boost sales.

This article will explain what email targeting is, why marketers need targeted emails, and how you can build a targeted email campaign.

What Is Email Targeting?

Email targeting or targeted email marketing is the practice of sending personalized emails that are relevant to your target audience.

Marketers typically divide their audience into multiple segments based on demographics, buying habits, and other factors, and send emails that resonate with each segment.

Using this method, they ensure that they cater to their readers’ various preferences — so the chances of customers relating to and checking out a brand’s products or services increase greatly.

Email targeting aims to boost conversions, but brands can have smaller goals along the way, such as increasing click-through rates, improving email deliverability, or boosting email subscriber numbers.

Why Is Email Targeting Important?

Email marketing is one of the primary channels for communicating and building relationships with your customers. Here’s why most marketers personalize their email campaigns:

The benefits of a targeted email campaign

Address different kinds of customers

Brands often think of their customers as a homogeneous unit. Their buyer personas could be as vague as “men aged between 25 to 40 years.” Experienced marketers will know that even within that group, there are tons of different variables that affect purchases: career, interests, marital status, hobbies, location, and more.

Targeted email marketing calls for accurate audience segmentation and enables brands to actually connect with the different types of buyers they are sending emails to.

Address customers in various buyer lifecycle stages

You don’t want to send an introduction email to someone that has already completed multiple orders. It doesn’t make sense from the customer’s point of view.

With targeted email marketing, you can send the right messages to audiences in different stages of the buyer journey, be it a prospect, a lead, or a repeat customer.

Improve credibility

Sending poorly-crafted and generic emails to your subscribers ensures they don’t trust your brand, mark your emails as spam, and decreases any chances of a successful email marketing campaign.

But, with targeted emails, you can ensure that most of your subscribers are interested in what you’re sending to their email addresses. This builds credibility and brand reputation. So, even if they don’t make immediate purchases, they’ll continue to engage with your brand long-term.

Boost click-through rates

The average click-through rate across all industries is around 2.13%. While many factors affect this metric, targeted emails can encourage users to open the links in your email.

Email targeting ensures the links you send to different readers are of interest to them. For example, sending a limited-time offer to a buyer with multiple items saved on their wishlist can entice them to click through to claim the offer and complete the purchase.

Build customer relationships

Targeted emails help build a rapport with customers where they open and read what you’re sending, be it informative articles, discounts, or company updates.

Sending customers the right content at the right time builds trust. This trust is crucial for building and maintaining customer loyalty.

Better customer retention

All of the above factors keep customers coming back for more. When your email campaigns are targeted to address your audience’s specific needs, it shows you know what you’re doing.

Increased rapport and credibility make readers more willing to give your products or services a chance. One successful order and more great emails later, you have a repeat customer that believes in your brand.

How to Create an Effective Targeted Email Marketing Campaign

So, now that you know why you need to personalize your emails let’s focus on the how. Here is a 6-step guide to get you started:

Create a targeted email marketing campaign

#1. Collect the right data

To set up the foundation of a targeted email marketing campaign, you need to collect the right data sets. Typically, the data you collect will be a mix of general customer information and more detailed statistics about their buying habits.

Many brands struggle with data collection, with 43% admitting that getting accurate customer data for personalization is challenging.

many brands struggle with data collection

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You can set up data collection via forms and surveys in emails, use tracking pixels on your website or eCommerce store, or set up social media listening.

You can also host contests or giveaways, where customers fill out a basic information form to enter the competition. You can also regularly send feedback surveys to current customers.

If you’re just starting out, then competitor analysis is also a great avenue. Analyzing the top performers in your niche and seeing who their customers are and how they behave can help you better understand your target audience.

The real trick here is to unify all these various data sources into a single email marketing platform or CRM that supports email automation and advanced personalizations.

CTA: Need some help figuring out your email marketing strategy? Schedule a free call with our digital marketing specialists today.

#2. Use data for audience segmentation

The first set of data you need is demographics — your customers’ average age, location, income, education level, gender, etc.

Then, you dive in deeper to understand their interests, the devices they prefer to shop on, when they’re more likely to open your emails, and the types of emails they like.

All of this data is combined to construct a buyer persona, a fictional customer that represents a group of buyers. So, for example, you can have a buyer persona representing “high-earning married women over 30”.

Most marketers create multiple personas for each section of their customer base. Once these personas are built, it’s easier to understand audience pain points and create content to address them.

The goal of audience segmentation is to create multiple versions of the same emails so that they appeal to a majority of your subscribers.

For example, office supplies and furniture brand Poppin segments emails by the income and tastes of their audience.

Here’s their email for the “$75 essentials”:

Poppin email for budget spenders

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And their email for “$500 essentials”:

Poppin email for higher spenders

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While the layout for both emails is the same, the language used is different. The first focuses on functionality and affordability, while the second is focused on helping customers build their dream work-from-home setup.

#3. Create relevant content for each segment

Content for marketing campaigns is based on keyword research, market research, the target audience, and overall content marketing goals.

You can use different types of emails across the customer journey to build relationships with new leads and repeat customers alike.

GetResponse estimates that triggered automated emails have the highest open rates.

A report showing the open rates of different email types

(Image Source)

Automated emails, such as an abandoned cart or transactional ones, are personalized automatically, with the user’s added products or preferences. However, marketers send many other types of emails, including:

  • Newsletters: A weekly or monthly newsletter with personalized content.
  • Promotional emails: Emails with relevant offers to a specific audience segment.
  • Informational emails: Company updates, product updates, etc.
  • Feedback: Asking customers for feedback about a particular service or the entire company.

All of these emails must be crafted with the target audience in mind. For example, promotional offers for slim-fit skinny jeans may not be ideal for audience members over 50. Promotions geared towards older groups should feature language and items they will be interested in.

#4. Test your campaign

Before fully launching your campaign, test the emails to see if they work on every major device and resonate with the target audience.

Your emails need to look good on desktops, mobiles, and tablets while maintaining formatting and design.

A/B testing is the ideal method to test email layouts on multiple devices. In an A/B test, you create two versions of the same email and send each version to different subsets of your audience.

Each version can have different names, subject lines, preview text, body copy, images, and call-to-action buttons.

Track each version to measure relevant metrics. For example, if the goal of your email marketing campaign is to boost email marketing revenue, then click-through rates via the CTA buttons are what you need to compare.

Testing can also determine ideal email frequency, which days of the week have the best open and click-through rates, and more.

Test your emails before and during a marketing campaign to identify opportunities for optimization.

#5. Choose a powerful email marketing platform

An effective email marketing campaign requires the correct tools. You need software that helps you with research, email creation, distribution, automation, testing, and analytics at scale.

You can use all-in-one platforms like MailChimp, Litmus, or HubSpot to manage every element in a single place or rely on standalone tools that perform one function but do it really well. MailGenius, for example, is a free tool that analyzes your email for possible triggers that could send it to the spam folder.

If you’re not sure about your writing skills, you can outsource the copywriting to web content experts.

If you’re using an all-in-one platform, ensure it has integration and automation capabilities. Automation speeds up marketing campaigns by relieving marketers of repetitive, mundane work.

Triggered welcome and transactional emails are examples of how automation can help streamline your email marketing.

According to BlueShift, email triggers lead to a 468% higher click rate and a 525% higher conversion rate.

Click and conversion rates were significantly higher for triggered emails

(Image Source)

#6. Monitor and optimize

Monitor your email marketing campaign to ensure you’re effectively targeting your audience.

Performance metrics like overall open rate and click-through rate can be helpful to measure progress towards the broader campaign goals, but you also need to see if your targeted emails are working.

If the emails you’re sending to a specific subset of your audience fail, then A/B testing should help you figure out the difference between the multiple versions and help you understand why metrics aren’t up to the mark.

In many cases, your open rates could be great, but click-through and conversion rates could be lower. In the first scenario, it indicates customers want to see content from your brand, but the content they’re seeing is not persuading them to make a purchase or visit your website.

Measuring conversion rates is more complicated since it also depends on each product, its pricing, and other external factors like shipping time or cost.

Based on A/B testing and performance metrics, you must optimize your campaign content and then test again to measure effectiveness.

Grow Your Customer Base and Increase Profits with Targeted Email Marketing

Email targeting is an effective way to boost email marketing revenue and profit. If done right, your emails will leave a happy impression on your audiences, build credibility, and encourage customer loyalty.

Of course, if you’ve got no one on your email list, that’s a different problem altogether. The HOTH’s marketing experts can help you create targeted SEO and PPC campaigns and high-converting landing pages to build your lists more effectively.

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How to Create an Email Distribution List and Use It Effectively https://www.thehoth.com/blog/email-distribution-list/ https://www.thehoth.com/blog/email-distribution-list/#comments Thu, 21 Apr 2022 14:03:40 +0000 https://www.thehoth.com/?p=28891 Email changed the world. No longer did you need to send letters via snail mail. You could type up and fire off an electronic letter to anyone around the world instantly. Since then, it has grown beyond personal electronic mail to become an integral part of business and marketing strategy, offering all sorts of features […]

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Email changed the world. No longer did you need to send letters via snail mail. You could type up and fire off an electronic letter to anyone around the world instantly.

Since then, it has grown beyond personal electronic mail to become an integral part of business and marketing strategy, offering all sorts of features to improve communications over the internet.

One of these is the email distribution list — allowing you to send the same email to multiple people in one click.

In this article, we’ll discuss email distribution lists and what they’re used for. Then, we’ll walk you through creating them on Microsoft Outlook, Gmail, and Apple Mail and go over some list management best practices.

What is an Email Distribution List?

An email distribution list is a group of email contacts you can create to address as a single recipient. This allows you to contact several people with one email.

According to Statista, there were 4 billion daily email users in 2020. That number’s estimated to grow to 4.6 billion by 2025.

Total number of daily global email users

That’s a lot of email users, making something like an email distribution list a handy tool.

Also, unlike carbon copy, you don’t have to enter each recipient’s email address manually. Writing to the distribution list sends the email to everyone on it automatically.

For instance, imagine you wanted to send regular emails to 50 people. Instead of writing 50 emails or writing one email and entering all 50 email addresses, you could add their address to an email distribution list.

Every time you want to email these individuals, just write to the distribution list, and they’ll all get the message. It’s perfect for internal communications like emailing teams or entire departments at your company.

Benefits of Email Distribution Lists

Unlike many forms of marketing, email is inherently personal. You’re showing up in someone’s private inbox.

A distribution list helps you maximize these benefits. Here are some ways it does so:

Saves time

The most obvious benefit of email lists is the time you save. You don’t have to add recipients manually every time you need to send a specific group of people an email.

Just pick the distribution list, write up your email, and click send.

Easy solution for contacting multiple team members at once

Email distribution lists are best suited for internal communications. They make it easy to send email messages to a whole team or department at once.

But you can also use them to contact different groups of customers or clients — although this becomes difficult at scale.

Teaches you about your customers

At first, you do some initial customer research to put together a representative buyer persona that can guide your marketing messaging.

But once you’re actually marketing to your customers, you’ll quickly learn what they’re really like — especially through email.

Since email inboxes feel more personal and private, recipients may respond to your emails. Aside from helping your deliverability, these responses can be a gold mine for learning their problems and goals if you notice patterns in what they talk about.

Then, you can return to the drawing board and adjust your persona and messaging based on these responses.

Increases ROI

Email marketing offers some of the highest ROI of all marketing channels.

In 2020, email marketing firm Litmus’s State of Email survey found that email earned an average ROI of $36 per dollar spent. That’s even higher than the $32 per dollar spent that many had cited before 2020.

Average email marketing ROI

It makes perfect sense: email does not necessarily take a massive investment of time or money. Sending an email message is virtually free in 2022 (since you’re not paying for each kilobyte of traffic). Yet, the personal nature of the channel helps persuade your list members to take action on your emails and click through.

Builds a personal connection

As mentioned, people generally see their email inboxes as private. It is, after all, a virtual mailbox.

Therefore, email distribution lists allow you to build a personal connection with each recipient.

The key is to make your emails seem like they come “from a friend” and that you have their best interests at heart. You don’t have to know the person on the other end, but writing to them as if you’re talking to a friend feels less like a sales message and enables real human connection.

Oh, and if list members respond, that’s your chance to further an individual connection and secure their loyalty and satisfaction.

An asset you own

Your social media accounts may seem secure, but you don’t “own” them. Your followers actually belong to Facebook, Twitter, or whatever platforms you use.

You never know if the platform will change its algorithm and bury your social content — or worse, ban you from the platform for some reason.

Email’s different because, like your web content, you own your list. Your recipients are yours. As long as they opted in and you take action to avoid the spam box, you have far more control over your list than most other assets.

How to Make an Email Distribution List (in Outlook, Gmail, and Apple Mail)

The exact process for making an email distribution list differs depending on the platform you’re using. That said, every platform makes it relatively easy.

Here’s how to create email distribution lists with Microsoft Outlook, Gmail, and Apple Mail.

Microsoft Outlook

Email distribution lists are no longer called that in Microsoft Outlook. Instead, they’re called contact groups — but they work the same way.

Email Marketing ROI

To make a contact group, you’ll first navigate to the admin center and click on the People menu. Once there, you’ll go to My Contacts and choose the folder you’d like to save the contact group in. In most cases, you’ll want to choose the Contacts folder.

Next, you’ll create the contact group by clicking the New Contact Group button. Name the group, select Add Members, and choose the contacts you want in the group.

If you don’t have someone’s email registered in Outlook, just enter their email manually.

Finally, click Save & Close, and your list is ready to go.

Alternatively, if you email the same large group of people all the time, you can create a contract group the same way, but copy and paste all the email addresses instead of adding contacts.

If you keep your contacts in Excel, you can even import the spreadsheet into Outlook to create a group.

Gmail

In Gmail, distribution lists are called contact groups — and you can create them using Gmail’s label system.

How to build an email distribution list in Gmail

Once you log into your account and arrive at your inbox, click the Create Label plus sign button on the left of the screen. Give it a name, and click save.

Next, go to your contacts. Check the box next to each contact you want to add. Once you select the desired contacts, click Manage Labels at the top right and choose the label you want to add them to.

That’s it. From there, you can remove contacts or change the group name as needed.

Apple Mail

Apple Mail also calls distribution lists “groups.”

How to build an email distribution list in Apple Mail

To make one, open the Contacts app on your Mac, then select File and navigate to the New Group option. Name your new group.

Make sure your groups are visible by clicking View>Show Groups if you can’t see them, then click All Contacts to display all your contacts in alphabetical order.

Drag and drop the contacts you want in the new group. It’ll use the most recently used email address if they have several.

If you need to add new contacts in the future, simply create a contact in the address book for them, then drag it to your group.

Email Distribution List Best Practices

Email distribution lists offer plenty of convenience and help you save time. But you have to create and use them the right way.

Make sure you follow these best practices when building and writing to your email distribution list.

Check your list before you send a message

The larger your list grows, the more you have to check over it and make sure the right messages are going to the right people.

For example, you don’t want to send a “thanks for buying” message or an upselling email to a distribution list of customers who haven’t bought yet.

Likewise, you don’t want to send welcome emails to people who have been on your list for a year.

So make sure you check who you’re sending each message to before clicking “send.”

Follow the law

Data privacy is huge nowadays, and nowhere is this more apparent than data usage regulations.

For example, the European Union’s General Data Protection Regulation requires you to ask for an “affirmative opt-in.” There can’t be any pre-ticked opt-in boxes, and the user has to freely and clearly give consent, per the regulation.

Screenshot of a sign-up form with affirmative opt-in

It also requires you to offer an unsubscribe option in every email, and instructions for unsubscribing must be clear and easy.

Keep in mind that these laws can differ depending on jurisdiction.

Make it as easy as possible to leave your list

You should make leaving your list as simple as joining it. It sounds counterintuitive, but there are plenty of benefits.

First of all, as we’ve mentioned, there are legal ramifications if you mismanage personal data.

Beyond that, allowing an easy opt-out can build trust and satisfaction with recipients. You appear more honest and transparent because you’re letting them leave any time they please. You’re not pulling a “make it hard to unsubscribe” trick in the hopes they’ll give up on it.

Clean your list regularly

You can’t please everyone on your list. Some people go cold after signing up. Others respond to you with less-than-happy messages that you can’t rectify, no matter how hard you try. Dissatisfied or disengaged recipients can harm your opens, click-throughs, and other important stats. This can carry over to your deliverability.

That’s why regularly cleaning your email list is so important. This involves purging your list of inactive accounts and you may have to kick off the occasional angry person if you can’t resolve their problem and they continue to be rude.

Yes, shrinking your email list seems counterintuitive.

But the thing is, you want people on your list that’ll engage with your emails and take action. Anyone who’s not doing so is harming vital email metrics without helping your business in any way. Removing them can actually be helpful.

Even if it’s an in-house list of team emails, you need to remove employees that leave the team or company.

Avoid attachments

You might have the best intentions when sending attachments via email, but this can turn off many recipients if they don’t know you very well.

Attachments carry a perceived risk of a virus if the recipient were to download it. Email software is more likely to move it to the spam or trash folder or completely block your message.

Even if it gets through, the recipient is less likely to trust it unless they specifically asked for it — such as if they signed up for your list to grab a lead magnet you advertised.

Additionally, attached files increase the size of your message. Too large of a file can prevent you from sending the email at all.

With all that in mind, try to use links if possible to share information.

Use email marketing software instead where appropriate

If you have a small list, you may be able to get by just emailing them manually.

But if you plan on scaling your business and list, you need to take advantage of email marketing software.

Email software solutions contain all sorts of tools that make your life easier, such as:

  • Painless, legal, and automated opt-in and opt-out for all lists.
  • A/B testing: To split your list into a few segments and send different versions of the same campaign or email to each segment. This helps you see which version’s better.
  • Analytics: To see how well campaigns are performing.
  • Automations: To build email sequences that nurture leads and sell your products on autopilot.
  • Landing page tools: To build your email signup page and other relevant pages.
  • Templates and drag-and-drop email builders: To help you craft emails quickly, especially if you’re struggling with ideas.
  • Segmentation: To split your list up by buying behavior, pain points, and other information so you can more effectively target certain members.

Maximize Your Email ROI With a Distribution list

Email is one of your most valuable marketing and communications assets.

Distribution lists help you maintain communications with a large number of subscribers without having to write each one individually — saving you time without sacrificing the ROI of email.

The thing is, you need consistent lead flow to continue growing your list, especially if you’re purging inactive subscribers regularly.

SEO and PPC are two of the most powerful lead gen methods for email lists, and The HOTH can help you do them right. Book a free consultation today to learn how we can help you.

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Shopify SEO: 5 Killer Ways To Optimize Your Store To Get More Traffic! https://www.thehoth.com/blog/shopify-seo/ https://www.thehoth.com/blog/shopify-seo/#comments Mon, 21 Mar 2022 16:18:22 +0000 https://www.thehoth.com/?p=11647 Want to harness the power of Shopify SEO to get tons of paying customers to your store? With the 5 steps in this guide, you’ll learn how to optimize the SEO of your e-commerce store to start driving tons of relevant, free organic traffic to it! In this guide, you’ll learn how to: 1. Optimize […]

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Want to harness the power of Shopify SEO to get tons of paying customers to your store?

With the 5 steps in this guide, you’ll learn how to optimize the SEO of your e-commerce store to start driving tons of relevant, free organic traffic to it!

In this guide, you’ll learn how to:

Ready to make your store way more profitable with Shopify SEO?

Let’s get into it!

Why Do Shopify SEO?

Online shopping is growing at a breakneck pace with no signs of stopping:

40% of internet users in the United States make online purchases several times per month. 20% of U.S. internet users bought goods or services online weekly.

With the majority of this online shopping revenue going to Amazon and Walmart, SEO is more important than ever if you want to get your Shopify store discovered and compete with these behemoths.

You already know that you can get traffic to your eCommerce site by optimizing it for eCommerce SEO.

The latest data confirms that the top organic positions on Google still drive the majority of traffic for a given search.

With all that in mind: SEO is a proven method for getting recurring traffic to Shopify sites.

How? By taking advantage of the advanced SEO tools that Shopify provides: mobile responsive themes, built-in testing, and easy metadata editing.

Shopify has built-in SEO features to make it easier to manage your store. They automatically generate your website’s robots.txt files and sitemap.xml. On top of that, themes generate title tags featuring your store name.

Here’s the step-by-step SEO guide to learn how to drive more traffic to your store with SEO tips for Shopify.

Step 1: Set Up The Perfect Site Structure With Shopify Collections

Site architecture, otherwise known as site structure, is a critical component of Shopify SEO.

It involves everything from better internal linking, to increased organic search, to an easier user experience that keeps people coming back for more.

Shopify Collections are navigation elements on your Shopify store that help users find your products by grouping products into collections/categories:

(Image Source)

These categories could be anything from sale items, to men’s jeans, to clothing for women, etc.

Similar products can be grouped into a collection that makes it easy for potential customers to find what they’re looking for.

For instance, you can group your products into a few collections (“Men’s,” “Womens,” “Brands”) to funnel traffic into the right spot without a user having to explore their entire catalog.

You can always add more collections, they just need to make sense as the overarching categories for your range of products.

Hub pages are essentially collection pages on a given topic that internally link to multiple pages related to the original topic. It’s like a table of contents for your store.

The principle of being a “hub” works for this news article because they provided a central starting point for people interested in the World Cup to keep up on the latest news.

It will work for your store if you strive to be the hub for what your customers want. Your store’s collections provide this hub-like structure.

Depending on your product offering amount and spectrum of markets (men, women, children, etc.), your collections should start from simple categorizations and dive deeper once those are selected.

For example, when clicking on the women’s offering of Good As Gold, collections are broken down further into more specific categories:

good as gold shopify store

Including these sub-categories of footwear, tops, dresses, etc. without the primary collection of “Women” would overwhelm users.

Starting small with generalized collections will help draw users in. The sub-categories guide them toward the actual product they want.

Watch Outfitters uses a similar content marketing strategy, simplifying its structure to make the experience as easy as possible:

Decision fatigue will kill your conversions! Make it easy for your customers to choose what they want by simplifying your shop’s structure in the collections section of your Shopify dashboard.

To set up your product collections, follow these steps:

collections in shopify

Decision fatigue will kill your conversions! Make it easy for your customers to choose what they want by simplifying your shop’s structure in the collections section of your Shopify dashboard.

To set up your product collections, follow these steps:

1. Navigate to “Collections” page under Products in your Shopify admin.

2. Click “Create Collection” to set up either an automated or manual collection.

You’ll arrive at this page, where you can set up all aspects of your collection.

In the “Collection type” section, click manual or automated.

collections for shopify

As its name suggests: an automated collection allows you to save time by having the Shopify app add products automatically to collections that pertain to them.

Stores with a lot of different stock can take advantage of automated collections to help streamline the process of adding new products.

Manual collections are a better choice for small or personally curated collections.

For example, you can put items that are part of a special one-time discount or other promotion into a manual collection to make sure the discount applies only to products in that collection.

Keep in mind that once you make an automated or manual collection, you can’t go back and change it to the other type.

Here is the proper way to set up each type of collection:

3. Automated Collections

Once you set up an automated collection, associating conditions with that collection will cause products containing those conditions to automatically get placed in it.

Product conditions are essentially just “tags” associated with the product, such as color, length, the season of wear, etc. You can determine the condition in any way you want.

As you can see in the screenshot, there is a general “product tag” to allow you to choose anything as the condition. Or you can use the other pre-loaded conditions in the drop-down that would be relevant for your stock of goods:

collection conditions shopify

The other drop-down with “is equal to” as the default allows you to set a secondary guideline for automatically grouped products:

second condition shopify

The combination you choose will depend on your variety of goods and how you’d like them to be grouped together.

Once you’ve got the conditions set up, future products can be automatically added to the right collection when tagging conditions on the products.

The one thing about automated collections is that in order for them to be “automatic” you have to make sure to edit a product’s details to match those conditions.

Likewise, you need to remove those conditions from the product if you want it removed from the collection.

4. Manual Collections

As you might guess, a manual collection includes only individual products that you select to add to it.

Once you’ve clicked “Manual” as the collection type, click save.

In the Products section, click on “Add products” to designate which products you want in that collection.

Here is another video tutorial from Shopify, this time walking you through how to set up a Manual collection:

5. Once you’ve set up either a manual or automatic collection:

  1. Set the sort order for how you want your products to appear. Click the drop-down list next to “Sort” and pick a sort order. It can be manually ordered or sorted by best selling, product title, highest/lowest price, or newest and oldest products.
  2. Go to the “Sales Channels” section and choose which active sales channel you want the collection to be available in.
  3. Upload an image to the Collection image section.
  4. Check the Search engine listing preview to see how the collection will be displayed in the search engine results. If it could look better, click “Edit website SEO” to change the way it will appear.

Note that Shopify does not let you edit the URL and handle because they are part of your store’s URL structure.

Finally, be sure to add a link to the collection you just made in your store’s navigation menu. To do this:

  1. From your Shopify admin, click Online Store > Navigation > Menu > Menu items > Add menu item.
  2. Enter the collection name as you’d like it to display to customers in the “Name” field.
  3. Go to the Link list and select “Collection”, then select the collection that you’re adding a link for.
  4. Click “Add”
  5. Click “Save menu”

And you’re done! While this may seem like a fair number of steps, it’s really not that bad and can be done in a matter of minutes if you know what you’re inputting.

Remember, taking the time to set up your collections can really help to organize your store and ensure a great user experience for any shoppers who come across it.

Step 2: Use Shopify SEO Apps

Digital marketing using Shopify can be confusing if you’re unacquainted with code or templates. To make things easier for store owners, Shopify offers paid Apps that can assist you in modifying your site without adjusting the code manually. These are similar to WordPress plugins in functionality. 

Here are some useful Shopify apps for improving SEO:

  1. Schema App Total Schema Markup: This is an app used for site managers to add custom structured data to your Shopify store. You can use it to get rich snippets.
  2. Smart SEO: This app automatically generates alt tags, meta tags, fixes broken links, and helps you manage your Shopify store’s sitemap.
  3. SEO Manager: Recommended as an all-around great Shopify tool to increase your store rankings. It allows you to create keywords, descriptions, titles, meta tags, and feedback on how each of these is performing on your site.
  4. Image Optimizer: This tool provides you with SEO image optimization by setting the alt text automatically, compressing current and new images and files to reduce file size.

Step 3: Understand Unique Shopify SEO Adjustments

Duplicate content

Duplicate content in Shopify happens when there’s similar content existing in two separate URLs, causing an issue for search engines as they won’t be able to determine which is the canonical version of two pages. 

To better understand this, try to search the category page on a Shopify site. This will display the product listings and a list of links associated with the category page. Click on any of these pages and you’ll be redirected to a product page with the collections & products in the URL path.

When you observe the canonical tag of this page, however, you’ll find that the tag is referencing a different URL, presenting you with a duplicate of the original page listing.

In other words, every product page that’s listed on your website’s category pages is classified as duplicate content.

Duplicate content harms your site structure and prevents your URLs from ranking on Google. 

You can fix this by adjusting your Shopify theme files and adjusting the code on all of your category pages.

Set up Google Search Console

After spending so much time setting up your Shopify store to look the very best, you wouldn’t want your shop to be invisible to search engines. 

There are two files that provide search engine bots with the information they require to be indexed and crawled. These are the robots.txt file and the XML sitemap.

The robots.txt file is a text file found in the root directory of your Shopify website, and it provides search engine bots the information of what pages to crawl and not to crawl. This is crucial for ranking, as without this file being available, your site won’t rank.

On the other hand, the XML sitemap file contains the list of all available web pages on your site and their metadata. To locate your sitemap URL, type in the following URL into a search engine browser, replacing ‘example’ with the name of your domain: http://www.example.com/sitemap.xml.

If you find the sitemap, then that means it’s available there. If not, then you’ll most likely receive a 404 error. 

Should you get the error, then you can generate the sitemap yourself.

The process for the robots.txt file is the same. This time, you can type in: http://www.example.com/robots.txt, where once again ‘example’ is your domain name.

Once you have both files ready, set up a Google Search Console by creating a Google Webmaster account.

The next step is to submit your site to Google Search Console so that it can be indexed.

To do this, submit the automatically generated sitemap file to Google through your Google Webmaster account. 

Google Webmaster tools can help you identify any crawling errors. Search engines index websites using bots that crawl a website and its pages, and a crawling error happens when a bot tries to reach a specific site but fails. 

After setting up Google Search Console, you should also create a Bing Webmaster Tools account to show up in the search engine. You can create a free account by registering on their sign-up page and repeating the process for the Google Webmaster account.

Step 3: Write SEO-Optimized Collection Descriptions that Sell

At this point, I’m probably hitting you on the head with this: but user experience really matters if you want to maximize your sales and increase search volume.

So: write long and useful descriptions for your collections page rather than just letting the products speak for themselves.

100% Pure masters this tactic with beautiful customer-focused descriptions in their Shopify collections.

Here’s the description for their “Face Makeup” collection:

For each collection, like “Face Makeup,” they write a solid description explaining that particular product collection and what you can expect from it.

This has a dual use for user experience and SEO.

The description helps that page to appear relevant both for customers looking at it and for the keywords that it’s trying to rank for. In this case, the keyword is “natural face makeup.”

Internal links are another important component of on-page SEO for your Shopify store. To this end, 100 Percent Pure also links out to a related blog post on their collections page to keep people interested and learning more.

Doing internal linking like this is a great way to increase SEO strength, relevance and to keep users on-site longer.

Shopify’s platform provides spaces for optimizing various components of on-page SEO. So in your collections, be sure to edit the meta description, title and URL as well:

Optimize your site structure by keeping it simple. Remember that social media links don’t count towards your page ranking.

Group alike products into collections and use those collections as a chance to write engaging content, produce internal links and improve on-site navigation.

Step 4: Optimize Your Shopify Product Pages

So your collections are made and you’ve just put up some new products on your Shopify store.

You added some wonderful images, descriptions, videos, alt text, and HTML titles for each product, right?

But how do you optimize your products for SEO? Are there more steps you can take other than a good image and description? Does it really even matter?

It absolutely does! Especially with Shopify’s SEO-friendly features.

Let’s get into the mindset behind how great product descriptions drive sales:

The Nielsen Norman Group conducted a major study on e-commerce user experiences, finding that 20% of failures to complete a purchase were due to bad product descriptions.

Here is what they said regarding the effect of bad product descriptions:

“Leaving shoppers’ questions unanswered can derail a sale or even worse, make shoppers abandon not just the purchase, but the site as well.” 

As you can see, product descriptions are important to keep people’s attention. Not only that, product descriptions are one of the greatest ways to communicate everything about the product.

Product description pages:

  • Answer questions.
  • Address pain points and problems.
  • Provide your product as the solution!

Rather than just describing the product and the features it has, you should strive to write product descriptions filled with end-user benefits.

For example, nobody cares if your sunglasses are “made from carbon fiber with a chiseled outer frame.” They care about whether it will survive a drop or being stepped on.

A perfect example of this is Sperry Top-Sider. Looking at each product, they give thorough product descriptions and even detailed graphics explaining not just the product features but the direct benefits those features provide:

Rather than just mentioning the features, Sperry is spelling out exactly how those features improve your experience while wearing the shoes by telling you what benefits you can expect. (Such as comfort and durability.)

“Minimal pattern allows less piercing, which means more comfort against your foot.”

The minimal pattern is the feature. More comfort is the benefit.

“Genuine handsewn moccasin construction helps to provide stability, comfort and superior fit.”

Being genuine handsewn moccasins is the feature. Stability, comfort, and superior fit are the benefits.

On top of a benefit-focused description, you should get to the point ASAP. Don’t write product descriptions for the sake of filling out text for search engines rankings.

While content helps improve search engine rankings, content for the sake of length might cause SEO issues.

You don’t want users to get distracted or overwhelmed, leading to a bounce and no sale.

Keep it short, sweet, and to the point. Bad user experiences are a recipe for disaster, while good user experience has them adding products to their cart.

For example, look at how simple yet straightforward the product descriptions are for this Shopify-hosted orange juice brand:

Using black checkmarks, the focus is immediately drawn to what a customer would actually care about:

“Never concentrated, 11 oranges per bottle, one serving of fruit.” The things people really want to know.

Shopify merchant Leesa optimizes their product page with high-quality long-form content, structuring it so that they don’t overwhelm users or bore them if they don’t want to read about the product.

This works to provide context and content for SEO and solve user problems.

Landing on their product pages, you will first see their product images and a small description:

If you want more information, scrolling below the fold showcases a detailed description:

Each factor of the product is broken down into multiple related topics that searchers are looking for. From memory foam to support and technical specifications:

With these best practices in mind, you can head over to your products dashboard on Shopify and start to craft optimized descriptions that will improve time on site and conversions.

1. Select Your Products

First, click on “All products” in your Shopify admin:

2. Add your descriptions

Keep benefits in mind before features. While editing product descriptions, you can use preset, diverse customization options or even enter your own coding:

A few other things to keep in mind when writing product descriptions:

Take advantage of bullet points, checklists, and ways to simplify information for online readers. People skim, and it’s crucial to cater to their reading patterns.

Additionally, when writing descriptions, try to layer in LSI keywords to add context and relevance. Using the LSI Graph, you can enter your product name or general product type to generate a list of related keywords to enhance your on-page SEO. Remember to monitor your keywords’ performance metrics in Google Analytics.

To come up with higher ranking keywords that increase click-through rates, you can use a keyword research tool like the Ahrefs keyword generator. 

See our guide on keyword research to obtain more ideas on how to increase your conversion rate by expanding your Shopify keyword list.

3. Optimize your title and meta tags

After writing a great product description with your keywords and LSI keywords, it’s time to optimize your meta descriptions and titles for search engines again.

Why? Because if you don’t, Google will pull information from your page to fill it, resulting in copy that doesn’t compel someone to click.

People will look at the description in Google before even clicking on your website, so check out how the Search engine listing preview looks:

Remember: keep the title and URL simple, including your product name/keyword. Meta descriptions should be enticing and loaded with click-inducing benefits.

For instance, take a look at that example meta description from Tactics online skate shop. Their title directly matches my keyword search of “Skate shoes,” and their description is loaded with reasons to click:

  • Fast and free shipping
  • No sales tax
  • Leading brands to choose from

Are you currently running a promotion on your Shopify store?

Enhance your CTR by sharing your sale information right in the meta description.

Fill your descriptions with benefits, sales and any other reasons for someone to click your product instead of on the competition’s product.

The Power Of Video

While product descriptions play a very important role, one additional way to make your product pages even more engaging is to incorporate video. Using video is one of the best ways to improve your users’ experience on your site.

For consumers, one of the biggest risks of shopping online is the possibility of receiving a product that does not accurately resemble the product description and images shown on the website.

Product videos completely eliminate this problem by giving an in-depth look at your product. These videos provide a 360° view of your product while also highlighting all of the features that make it unique.

By presenting your products in a video format, consumers are nearly twice as likely to purchase after watching!

Here are some other reasons to consider adding product videos to your e-commerce website:

  • Customers will spend approximately 88% more time on a website with video content. More time on your website equates to higher Google rankings and an increased likelihood of making sales.
  • Your customers are asking for it! According to a study from Animoto, 84% of consumers want to see MORE product videos on Amazon and other e-commerce platforms!

Step 4: Add a Blog on Shopify (And Why You Need One)

When it comes to your SEO strategy, tagging and optimizing products and pages on your site is the first step.

But that’s not going to be enough to bring in traffic from multiple funnel stages.

You can’t rely on products to drive all of your traffic. Especially not in such a competitive landscape.

Specific, product-based search terms indicate that users are very deep in the buyer’s journey. Here are the basic stages of the buyer’s journey:

(Image Source)

During the awareness or early stages of problem realization, users aren’t searching for products just yet. At least not specific or even branded ones. Instead, they are likely looking for more information.

For instance, someone early in the buyer’s journey might be searching for “best TVs of 2018” to review multiple products:

They are likely still comparing, rather than searching for “60 inch HDTV.”

Meaning your product page optimization can only bring in so much traffic.

And you can’t always bank on bottom-of-the-funnel traffic to convert on a dime or their first visit.

Something to remember: 98% of people don’t convert on their first visit. So how will you get them the next time around?

You might get a few people to convert here and there on direct product pages, but warming up your traffic with content can help build brand awareness in your space and drive more traffic.

E-commerce is brutally competitive, and you need content to drive visits from non-brand-aware users.

If people don’t know your brand, the likelihood of finding you is significantly lower.

So, what is the best way to drive more organic traffic to your Shopify store?

By adding a blog!

There are a lot of mid-buyer cycle topics that people want to know about (and are searching for!) including:

  • Questions about your products (How does X work?)
  • Product comparisons (Which is better: Product A vs Product B)
  • How To Type Articles (How to make X with this product, how to achieve x result)
  • Etc

For example, Shopify merchant and shaving company Oui Shave uses blog posts about their safety razor products.

For example:

  • “How to prevent razor burn and razor bumps”
  • “An epic guide to treating and preventing ingrown hairs”
  • “Your razor may be the cause of your ingrown hairs” 

All these articles support what they sell, and attract their target customer.

Oui Shave themselves said, “It takes 7+ times before they actually build trust in you enough to part with their hard-earned money.”

This is a general principle of advertising that in the context of a blog, translates to building trust through each exposure to your brand through an informative or entertaining blog post.

To adapt to this reality, Oui Shave used their blog to establish themselves as thought leaders in the realm of safety razors for women, producing content on the top problems and pain points in their industry:

While it would seem hard to blog about shaving products for women, they do, and Oui Shave dominates their market (safety razors for women).

Believe it or not, for every B2C product there are content opportunities to bring in searchers:

HubSpot’s blogging frequency benchmarks show that B2C blogging is critical for driving more traffic.

(Image Source)

In fact, blogging 11+ times each month generates more traffic in the B2C space than it does for B2B!

According to HubSpot, “…companies that blogged 11+ times per month had almost 3X more traffic than those blogging 0 – 1 times per month.”

Not only do you drive more traffic with blogging, but companies that blog 11 or more times per month get 4x the amount of leads compared to companies blogging 4-5 times a month.

(Image Source)

The key takeaway? More blog posts on your site results in more traffic:

(Image Source)

Why? Because you have more indexed pages covering more diverse topics that cater to different audiences and interests.

This allows you to capture more traffic that can turn into leads and store sales. You’re essentially casting a wider net by pushing more opportunities for your store to be found in search results.

Ready to create some amazing blog posts for your Shopify store to drive more traffic? Here’s how to set up a blog in just a few minutes.

1. Set up Your Blog

First, head to your Shopify store dashboard and click on “Online Store” to pull up more menu options. From here, select “Blog posts.”

2. Create A Post

Next, select “Create blog post” to start writing and editing your first post:

Immediately you can begin to start writing your blog post, crafting a catchy title and setting the publish date:

The most impactful blog posts to increase traffic and rankings are long-form posts. Shoot for at least 1,890 words for each blog post. While this may seem difficult, it allows you to craft blog posts that are all-encompassing.

For topic ideas, let Google auto-suggest do the work:

This can help you generate multiple topics that you can include in a single post.

For instance, tips for beginners, technical skills to practice and a how-to section to ride properly.

Those three sub-sections could easily make up 2,000 words on your next post.

After writing your blog post, you can optimize the SEO for it at the bottom of the page:

Want some more ideas for your blog? Check out our post on 50+ blog post ideas.

3. Optimize Your Meta Tags For SEO

Click “Edit website SEO,” and you can craft a compelling title and meta description to drive more clicks from your search engine listings:

While page titles, meta descriptions, and URLs (permalinks) aren’t direct ranking factors, they can influence CTR which can increase rankings.

Keep your title simple, using the keyword or an LSI keyword to provide context. Repeat that keyword in your meta description, but use the meta description as your chance to convince people to click.

Your URL should be simple and include your keyword. Backlinko found that shorter URL strings rank higher in organic SERPs:

(Image Source)

For instance, if you are writing a blog post about summer fashion for women, your URL string could be:

www.yoursite.com/womens-summer-fashion-tips

Keeping it simple and including a keyword will help you build relevance and increase your organic clicks.

Use a tool like the Keyword Density Checker to ensure that your content is properly optimized before hitting publish.

Step 5: Link Building on Shopify

Now that you’ve optimized your site structure, product pages, and blog, it’s time to build links.

Link building is just as important as content, according to Google.

Link building to your Shopify store will help you drive relevant traffic and build your domain authority by driving good signals from other high authority sites.

Shopify Merchant Emazing Group cited backlinks as being critical to generating traffic and sales, switching to Shopify to better manage links and URL strings, increasing revenue by 227%.

For Shopify specifically, link building will revolve around your products and your blog. The more blog content you create, the easier it will be to get links in your space, as sites will refer to you for content.

Here are a few ways to get links to your store!

1. Get Reviews From Bloggers In Your Niche

If you were to get a link on a popular review site like CNET, you would likely drive tons of traffic.

Why? People are clicking the links to explore products and will visit your site to learn more about your brand’s product.

In their comparison posts, CNET links to each product they talk about. And if those products drive interest from a visitor, you can bet that they will be clicking on it to learn more.

Note that in this example, the products belong to major brands and are directed to GE, Samsung, or Whirlpool’s product pages.

This is to show that your own brand and products can be similarly linked to within a review article.

The best way to get linked to in a review article like this is to seek out websites with a nice domain authority that are already reviewing products in your industry.

Then you can reach out and suggest they review your product in a new article or add a review of it to an existing article.

Your chances of being successful at this could be improved by offering a sample of your product to the reviewer in exchange for an honest review on their part.

2. Guest Post On Authority Sites

You can also offer to write a guest post on a topic that would be interesting for a website to post on their blog.

If they accept, include one or two links to a product, blog post, or homepage in your Shopify store where it’s natural to do so in the text.

Let’s say you sell women’s apparel, for instance. Famous fashion blogger Caro Daur reviews women’s fashion on her website where she links back to specific products that she uses and gets sent by other companies.

Using a basic Google parameter for your search, like…

top [industry] bloggers

…can help you return large lists of the most popular bloggers and review sites in your industry/niche:

In every industry, there will be blogs talking about your space, products, and tips. You can leverage these sites to get backlinks to both your blog and products.

For instance, if a site is talking about tennis, you can use cold outreach to pitch products that they can talk about or link back to for users, or even drive them to an affiliate program where they can make money from linking to your products.

With a few tricks, you can easily find anyone’s email, making cold outreach a breeze. For example, using a tool like Voila Norbert or direct LinkedIn plugins like ContactOut:

(Image Source)

You can then take those emails and start a new cold outreach campaign, offering to send your products to them for no charge or asking for reviews.

Targeting blogs in your space will help you develop great product-specific backlinks that will boost your Shopify SEO.

3. Start an affiliate program

Another great way to build links on Shopify is to establish an affiliate program where others can link to your products and services, driving traffic and sales for a minor portion of your sale profit.

With a Shopify integration like Refersion, you can keep track of all of your Shopify store affiliates.

You can approve or disapprove people who apply, selecting only the users who have popular websites that can help you easily build direct product backlinks!

Optimize Your SEO Web Page to Rank Higher

Performing technical SEO for optimizing your Shopify store will help you drive tons of organic traffic that you can turn into sales.

By focusing on your site structure and user flow, you can create a seamless, wonderful experience for new users who land on your site.

A great website experience combined with great products for sale: that is what will help convert visitors to your Shopify store.

Staying up to date with Google algorithm changes can be challenging for Shopify site managers. Schedule a call with us to better learn how to optimize your Shopify SEO.

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Product Video Marketing: The Secret to E-Commerce Conversions https://www.thehoth.com/blog/product-video-marketing/ https://www.thehoth.com/blog/product-video-marketing/#comments Thu, 29 Aug 2019 14:42:00 +0000 https://www.thehoth.com/?p=19356 If you’re in the eCommerce industry, your entire business relies on a customer converting when they reach your product page. You’ve probably tried some of the following tactics to increase conversions: Added high quality product photos Added a unique product description Optimized your website for ease of use Offered discounts or incentives But, sometimes these […]

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If you’re in the eCommerce industry, your entire business relies on a customer converting when they reach your product page.

You’ve probably tried some of the following tactics to increase conversions:

  • Added high quality product photos
  • Added a unique product description
  • Optimized your website for ease of use
  • Offered discounts or incentives

But, sometimes these tactics aren’t enough. If you’re still struggling to boost your conversion rates, you’ll need something to really grab your customers’ attention and make them click “buy now” right then and there.

And that’s where video comes in.

Unsurprisingly, video has become one of the best tools for digital marketing.

Many businesses are using this visual medium to spread brand awareness, advertise and even boost their SEO.

But one of the biggest opportunities for video content lies in the eCommerce industry, specifically in the format of eCommerce product videos.

Just take a look at some of these stats from an Animoto study on video:

  • 42% of consumers want to see more product videos
  • 64% of eBay shoppers want to see more product videos
  • 84% of Amazon shoppers want to see more product videos

The demand is glaring. People want video, especially when it is involved in the online shopping process!

Consumers feel that video is the best way to explain a product and its features.

It makes them feel more confident about making a purchase because they get a full understanding of a product’s appearance and function.

These same consumers also say that brands using video content appear more trustworthy and more engaging – qualities that will undoubtedly help your brand and your sales.

And if consumer confidence isn’t enough to convince you, take a minute to consider these numbers:

Now that we’ve got your attention, let’s dive into some of the features that make product videos so unique.

What is a Product Video?

A product video is a short clip that highlights the main features of a product and may even show it in use.

The purpose of a product video is to provide a potential customer with more information about a product.

If you’re trying to convince a customer to purchase your product, a video will be far more convincing than any photo or product description.

There are multiple ways you can approach a product video depending on your product and audience.

For some products, it may be best to show the product in action. These “lifestyle” product videos can be effective for niche products with a unique audience. If you know who your ideal customer is and what they will be using the product for, you can make a product video that is specific to the audience you are trying to reach.

One downside to lifestyle-type videos is that they often has a higher production cost than other styles, typically starting around $1,000 for a basic video. If you’ve got multiple products or unique production needs, this can get expensive fast.

If you’re looking for a better ROI when it comes to implementing product videos, the best way to do it is by adding a simple product overview video to your eCommerce product page.

Using a product video here can give them the extra push needed to convert. You don’t need anything flashy to do this, either. The most popular type of product video is a simple 360° view of the product that highlights some of its unique features.

hoth sauce

I’m sure you’re itching to get started with product videos by this point. So, let’s take a look at how you can make product videos that stand out from the crowd.

How to Create Product Videos

Making high-quality product videos will take a certain level of skill, but they’re typically much easier to make than other types of videos.

If you have the right setup, a lot of the variables that can ruin your video will be completely removed from the equation. Here’s a quick rundown of the equipment you’ll need to get started:

Plain white or black background

You don’t want anything to distract viewers from your product. Shooting your product in front of a plain background will make sure that their eyes stay on your product the whole time. White backgrounds are usually recommended because they look clean and professional. A black background can sometimes help certain products pop!

plain white background

Soft lighting

Lighting is an absolute must for any video shoot, and product videos are no different. You want the viewer to see every perfect detail of your product, and good lighting goes a long way. You’ll probably need multiple lights to eliminate any shadows.

Using soft lighting will also help with this. Soft lighting will give your products a subtle glow. Harsh or hard lighting can produce more shadows and give a more dramatic appearance to your product. While this may work for some products, soft lighting is usually the way to go.

lighting

Electric rotating turntable

In order to capture all the angles of your product, you’ll need one of these automatic lazy susan devices.

These will slowly rotate your product, allowing you to capture smooth, professional shots of your product in motion.

These shots are an important component of product videos, so this is a tool that can’t be overlooked.

Our advice: try matching the color of your turntable with your background. This will help keep all the focus on your product.

turntable

Camera and tripod

You’ll need a camera to get started, but you don’t need to drop thousands on high-end gear. Anything that can shoot 1080p HD will do!

We also recommend using a tripod to make sure your shots are smooth and steady. Camera shake is good for action movies, but not for selling your product!

Once you film your product, everything else is in the edit.

Again, by using the right equipment when you film, you can eliminate many of the issues often associated with the editing process.

Here are our tips on editing the perfect product video:

Limit your video to 30 seconds

People lose interest quickly, so your video needs to be short and to the point. Even though it might not sound like much, 30 seconds is plenty of time to introduce your product, describe its features and give a call to action.

Include a voiceover and/or text

The visual appeal of your product video is important, but a voiceover can provide additional information to your viewer during the video. Use a voiceover or text to draw attention to unique product features as they are being shown in the video.

Include a CTA

A CTA, or call to action, is a quick line at the end of your video that tells the viewer to do something specific. Saying something like “order yours today” can make a sizeable impact on your conversion rates.

Use your brand logo

Product videos are a great opportunity to continue exposing a viewer to your brand and build brand recognition. Try adding your logo at the beginning or end of the video, or as a watermark throughout the whole thing.

Conclusion

Product videos are an essential tool for marketing eCommerce products and increasing conversions.

And, they’re surprisingly easy to produce compared to other styles of video. With their efficacy and accessibility, product videos are a great entry point for any business looking to get started with video content.

Have you been incorporating video into your eCommerce marketing strategy?

We’d love to hear your approach in the comments!

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